Withdraw from contract

It's quicker for both of us if you start your return through our return portal — no form to fill in, and you get instant order tracking. Sign in or create an account, open your order and choose "Request return". Prefer to use the written form below instead? That works too, at any time.

Go to the return portal

Here you can withdraw from the contract concluded with us. Fill in the fields below and then click “Confirm withdrawal”. You do not have to state a reason. We will send you a confirmation of receipt by email without undue delay, including the date, time and content of your declaration. For more information, see our cancellation policy.

By clicking “Confirm withdrawal”, your withdrawal declaration is submitted to us. We use your details only to process the withdrawal (see privacy policy).